FAQs

We provide care for seniors, adults 18 years and older, individuals with disabilities, and those recovering from injuries or surgeries. Our caregivers support clients in Alameda and surrounding counties, ensuring they receive quality care in the comfort of their homes.

We stand out because of our:

• Owner’s Touch – Our founder, Ollen, remains deeply involved in every aspect of care, ensuring a personal and heartfelt approach.
• Client-Centered Care – We listen to families, prioritize individual needs, and build strong relationships based on trust and open communication.
• Skilled & Compassionate Caregivers – Our caregivers are highly trained, thoroughly vetted, and supported by a strong internal system.
• Personalized Care Plans – We customize each plan to fit unique needs, preferences, and health goals.
• Holistic Care Approach – We go beyond physical care to nurture emotional and social well-being.
• Commitment to Quality & Consistency – Dependable care that ensures peace of mind for families.
• 24/7 Availability & Innovation – Around-the-clock service supported by advanced technology to enhance communication and coordination.

Our caregivers go through a rigorous selection process, including background checks, interviews, and skills assessments. Once hired, they receive continuous training in safety, specialized care techniques, and client interaction to ensure they provide top-quality care.

Yes! We offer round-the-clock care 365 days a year. Whether you need a few hours of assistance or full-time support, we’re here whenever you need us.

We believe in transparency and open communication. Families can stay connected with caregivers through regular updates, check-ins, and our advanced care coordination tools. Our team continuously monitors the quality of care to ensure your loved one is happy, healthy, and well-supported.